By earning two of the industry’s toughest compliance accreditations, YakChat delivers SOC 2 Type II and HIPAA compliant messaging that raises the bar for secure business communications.

Key Takeaways

YakChat Achieves SOC 2 Type II and HIPAA Compliance

YakChat has reached two major compliance milestones that reinforce its commitment to SOC 2 Type II and HIPAA compliant messaging. Building on its recent SOC 2 Type I certification, the company has now achieved not only SOC 2 Type II certification, but also HIPAA compliance: two of the most rigorous and widely recognized standards in data protection.

David Ward, CEO of YakChat said ‘With SOC 2 Type II and HIPAA compliance, we’re giving our customers more than reassurance, we’re giving them proof. These certifications confirm that our security controls don’t just exist on paper. They work reliably in practice.’

What is SOC 2 Type II Certification?

Introduced by the American Institute of CPAs (AICPA) in 2010, SOC 2 has become the the gold standard for verifying how companies protect customer data. It's designed to build trust between service providers and their customers by ensuring data security, system reliability, and confidentiality.

SOC 2 Type I: Confirms that the right processes and controls are in place.

SOC 2 Type II: Demonstrates that those processes work reliably and consistently over time.

Although SOC 2 was developed in the United States, it is now a globally recognized benchmark for SaaS and technology providers. Many international organizations pursue it to demonstrate their commitment to world-class security, even beyond U.S. markets.

Understanding HIPAA Compliance for Messaging

The Health Insurance Portability and Accountability Act (HIPAA) is the U.S. regulation that safeguards sensitive patient healthcare information. YakChat's HIPAA compliance confirms that it has the right safeguards, technical controls, and procedures in place to prevent unauthorized access.

HIPAA Compliance and Healthcare Communication

For healthcare organizations, HIPAA compliance ensures that SMS, RCS, MMS, and WhatsApp messages are handled responsibly and securely. This applies whether messages are sent in Microsoft Teams, Webex, and browsers, or on mobile devices.

Why HIPAA Matters Beyond North America

While HIPAA is a U.S. regulation, its standards are also recognized globally as a benchmark for protecting sensitive health data. Even organizations outside the U.S. that process information for U.S. patients must comply with HIPAA — making it a powerful signal of YakChat’s commitment to safeguarding data wherever its customers operate.

What This Means for YakChat's Customers and Partners

YakChat’s certifications directly benefit organizations that rely on secure, compliant messaging. For customers they deliver peace of mind that every SMS, MMS, RCS or WhatsApp message meets the highest standards of data protection.

For YakChat’s Operator Connect and Direct Routing partners, these certifications are a powerful differentiator. YakChat enables them to deliver messaging services that aren’t just advanced, but fully compliant — giving them a clear edge in competitive markets.

Compliant Messaging in Microsoft Teams, Webex, Browsers, and Mobile

YakChat integrates SMS, MMS, RCS, and WhatsApp messaging directly into Microsoft Teams, Cisco Webex, browsers, and mobile without extra apps or complex workflows. With SOC 2 Type II and HIPAA compliance, every message is protected and auditable.

Building Trust in Regulated Industries

From healthcare providers to financial institutions, YakChat gives organizations the confidence to adopt business messaging while meeting regulatory requirements. For partners, it’s also an opportunity to offer customers a fully compliant messaging solution under their own brand.

Benefits of SOC 2 and HIPAA for Business Messaging

These certifications aren't just tick-box achievements. They unlock real value. With SOC 2 Type II and HIPAA compliance, YakChat provides businesses with the foundation for trusted, business-ready messaging.

Protects Sensitive Information and Builds Customer Trust

YakChat ensures that sensitive data, whether healthcare records or personal information, is protected across every message. That level of assurance builds confidence with customers and demonstrates a commitment to doing things right.

Confidence for IT Leaders and Compliance Officers

For IT and compliance teams, YakChat provides a solution that aligns with organizational security goals and external regulatory standards. Instead of managing risks manually, leaders can focus on driving better communication and engagement.

YakChat's Ongoing Commitment to Compliance

YakChat’s path from SOC 2 Type I to SOC 2 Type II shows its dedication to continuous improvement. Achieving HIPAA compliance alongside SOC 2 demonstrates a broader commitment to protecting sensitive data across industries.

But YakChat isn’t standing still. As messaging expectations grow, so does the company’s commitment to staying ahead, helping customers and partners meet rising standards for data protection and compliance. No matter the channel — SMS, MMS, RCS, or WhatsApp — or the platform — Teams, Webex, browser, or mobile — YakChat keeps conversations compliant, traceable, and enterprise-ready.

Summing Up: Compliance That Delivers Peace of Mind

At YakChat, security and compliance are more than checkboxes: they’re the foundation of how they build and deliver their services. Achieving SOC 2 Type II certification meant months of independent scrutiny, proving that their security, availability and confidentiality controls are consistently effective. Passing the HIPAA compliance audit further demonstrates YakChat’s ability to safeguard protected health information (PHI), a critical requirement for healthcare organizations and their partners.

In other words, these certifications are where good intentions meet real-world proof. For YakChat customers, it means independent validation that they don’t just talk about security — they live it every day. And for any organization handling sensitive or regulated data, it’s reassurance that YakChat operates to the strictest standards required to keep that information safe.

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FAQs: SOC 2 Type II and HIPAA Compliance

What is SOC 2 Type II Certification?

SOC 2 Type II certification is an independent audit that verifies a company’s security controls are not only designed correctly but also operate effectively over time.

Why does HIPAA compliance matter for messaging?

HIPAA compliance ensures that healthcare organizations and other industries handling sensitive data, can exchange information via YakChat while meeting strict privacy and security requirements.

How do these certifications benefit YakChat customers?

They give customers confidence that every message - whether SMS, MMS, RCS, or WhatsApp - is protected, compliant, and traceable.

What industries benefit most from YakChat's certifications?

Healthcare and financial services organizations are key beneficiaries, but any industry that values secure and auditable messaging can benefit from YakChat’s compliance certifications.

Contact us here or book a demo to see YakChat in action!

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